Moderating to the Max (book)

Author Jean Bystedt. (My link is to Lisa Neal's commentary on the book.) The book's title made me think it was about moderating online discussions (online learning being my focus). The book's subtitle implies otherwise: A Full-Tilt Guide to Creative Insightful Focus Groups and Depth Interviews. However, Lisa Neal comments on some of the content of the book are very apropos for moderators of online discussions and indeed for online instructors: " I never consciously thought about how many of the skills for teaching, moderating, and presenting overlap. The introduction to the book...says that moderators need to know how to lay the ground rules for participation, help people feel comfortable, encourage responses, ask questions, probe for clarification, segue between topics, and stay on course. This is the same as teaching and presenting."