Achieving Success in Internet-Supported Learning in Higher Education

What are Common Factors and Best Practices of Institutions that have Been Successful at e-Learning? Published on February 1, 2005, this study contains the results of a study of 21 higher education institutions that have achieved success in Internet-supported learning. If you don't have time to read it all, at least read the Executive Summary, which closes with,

To successful institutions Internet-supported learning is an opportunity to reconsider the intersection of mission and student service and to create an improved educational product. It is not about technology adoption. The successful institutions are addressing strategic, cultural and process issues that will help them perform their mission more effectively in the future no matter what direction technology takes.